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Everything you need to begin with FenanPay, including account creation, verification, and initial setup.

Payments & Transactions

Send, receive, and track payments, review transaction history, and resolve failed or delayed transactions.

Security & App Support

Enable two-factor authentication (2FA), report suspicious activity, download or update the app, and troubleshoot technical problems.

Wallet Connections

Link or remove Telebirr, CBE Birr, or other bank accounts, and troubleshoot wallet connection issues.

Personal Details

Manage your personal information, reset passwords, update contact details, and keep your account secure.